General FAQ's

• What is Red Rabbit?
• How does it work?
• Which schools do you deliver to?
• How can I get Red Rabbit to service my child's school?
• How do I sign up?
  
  

School Director Questions

• How can my school get started with Red Rabbit?
• Do you offer a trial?
• How much will it cost my school?
• What is the minimum number of students?
• How long will it take to get started?

Meals, Nutrition, Allergies etc.

• What type of meals does Red Rabbit serve?
• Will my child like the food?
• What comes with each meal?
• Is Red Rabbit food healthy?
• Are your meals organic?
• Do you serve organic milk?
• Do you serve hot meals?
• What if my child has a food allergy?

Billing and Payment

• How do I pay for Red Rabbit?
• Will I have to signup each month/quarter?
• How is the monthly price calculated?
• What happens when school is closed?
• What if my child misses a meal due to vacation or illness?
• Can I cancel before the month is up?

General FAQ's

What is Red Rabbit?

Red Rabbit is a premium service that provides healthy meal programs for schools and organizations throughout the New York area. We believe good nutrition is essential to a child's growth, health and happiness. That's why we work hard every day to introduce farm-fresh and organic products to kids' diets and peace of mind to schools and parents.

Our mission is to provide children with nutritious, well-balanced meals and help instill healthy eating habits that will last a lifetime. As part of our commitment to the communities we serve, we complement our school food programs with educational opportunities that invite children to explore, learn and develop healthy relationships with food.

How does it work?

Red Rabbit works with participating schools and organizations to develop programs that meet the needs of students and parents. While all of our programs are different, they each maintain Red Rabbit's commitment to bring kids delicious, healthy meals that are fun to eat. Contact your school administrator for specific details about your school's program.

Which schools do you deliver to?

We deliver to a constantly expanding list of schools. For a current list, visit our online store. If your school isn't listed, please let us know. We'll contact the school administration and let you know when service is available.

How do I get Red Rabbit to come to my child's school?

If we're not in your school and you think there's a need, let us know. We'll contact the school and try to make it happen.

How do I sign up?

Click here. Next, select your child's school and fill out the online form. Go ahead. It's easy!

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School Director Questions

How can my school get started with Red Rabbit?

Contact us for a free, no commitment consultation. You can get up and running in as little as two weeks.

Can we have a trial?

Sure. Contact us and we can set up a trial day for your school.

How much does it cost?

The average cost for lunch is $5/student. Depending on the age of the child and meal package served in your school, prices fall between $3 to $8/lunch.

What is the minimum number of students?

We have a 25-student minimum.

How long will it take to get started?

You can get started in as little as two weeks.

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Meals, Nutrition, Allergies

What type of meals does Red Rabbit serve?

Red Rabbit serves balanced meals developed with children in mind. Each meal includes a hot entree, a vegetable side dish, fresh fruit and a drink. Visit our meals page for more information. We prepare every meal from scratch in our kitchen using healthy whole grains, lean meats and farm-fresh fruits and vegetables. Our meals never include high-fructose corn syrup, bad processed or fried foods.

Will my child like the food?

We've developed a menu that appeals to even the pickiest eater. Our Sample Menu will give you an idea of the fun, delicious meals we serve.

What comes with each meal?

Our standard lunch includes a main course, a vegetable side dish, fresh fruit and 100% juice or or low-fat 1% milk. We also provide healthy breakfasts and afternoon snacks. Contact your school administrator for specific information regarding your school's program.

Is Red Rabbit food healthy?

Yes. Our meals are all natural and balanced specifically for a child's needs. We use farm-fresh fruits and vegetables and never serve fried food, bad processed food or foods made with high-fructose corn syrup. See our nutrition policy for more information.

Are your meals organic?

Our focus is more on farm-fresh natural foods than on organic. Our meals feature seasonal fruits and vegetables from local farmers markets and always include as many organic options as possible. We plan to use more and more of these items as prices come down.

Is your milk organic?

No. Organic milk is often ultra-pasteurized - a process which strips it of essential nutrients. Our milk, supplied by Farmland Dairies, has no added antibiotics or hormones.

Do you serve hot meals?

Yes! The vast majority of our meals are hot. Take a look at our sample menu.

Do you offer variety in your lunch program?

Our menus include a wide variety of tastes and textures. From juicy turkey burgers to roasted Asian tilapia, our menus are full of delicious ingredients and flavors that will please and expand your child's palate.

What if my child is allergic to a particular food?

Let us know what about your child's allergies during sign up or anytime afterward. We'll create meal options that don't include those foods. Learn more about allergies.

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Payment and Billing

How do I pay for Red Rabbit?

You can sign up for the Red Rabbit program by visiting our online store, completing the easy sign-up form and paying monthly with a credit card.

Do I have to sign up online after each period?

No. Each month, we'll renew your program automatically and charge your credit card. To suspend or cancel your program, please contact Customer Care.

How is the monthly price calculated?

The monthly price is based on the total number of days in the school year (accounting for all school holidays and closings) instead of the number of days in the month. This way, we can charge you the same amount on the same day each month.

What happens when school is closed?

We've factored all school closings and holidays into the monthly invoice amount. This enables us to bill you the same amount each month.

What if my child misses a meal due to vacation or illness?

Please let us know at least 24 hours in advance, and we'll credit your account for the days missed.

Can I cancel before the month is up?

Yes. You can cancel at anytime and receive a refund for the unused portion of your payment. To cancel, please contact Customer Care.

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